Recognize the problem
A cancellation, non-renewal, high experience modification, growth event, coverage gap, claim trend, or difficult operation can each require a different response.
Workers’ compensation guidance for employers
Start with the business problem. Then find the right path forward.
Whether you are facing a non-renewal, a difficult experience modification, or a business change, the Orange team can help you organize the facts and identify the next useful step.
Built for California employers · West Region · Orange, CaliforniaLocalOrange office relationship
PracticalProblem-first guidance
PrivateLow-friction first conversation
For insured employers
Workers’ compensation problems rarely arrive at a convenient time.
Explain what changed, understand what information matters, keep your existing agent involved, and ask for help.
Organize the essentials
Start with the business, actual work, states, timing, current coverage, and what changed. Detailed files belong in a secure follow-up process.
Keep your agent involved
If you already work with a retail insurance broker, that person can remain part of the conversation and help present the account.
Talk with a person
A licensed professional can clarify the situation, identify missing information, and discuss available next steps.
A BETTER START
Begin with the business problem—not insurance jargon
The useful first question is what happened, when it happened, how the business operates, and what must be solved next.
YOUR RELATIONSHIP
Bring the problem to your current agent
If a retail broker already represents your business, keep that person involved in the conversation.
LOCAL CONTACT
National resources with an Orange point of contact
Courtney Napier is the designated Orange contact for employers who need help organizing the next workers’ compensation conversation.
A human next step
Courtney Napier, CLCS, CIC
Senior Account Manager
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