Manufacturing process review

The process behind the product tells the workers' comp story.

The finished product on the loading dock does not explain how employees made it. A stronger manufacturing submission follows materials through the plant, separates manual and automated work, and shows machinery, maintenance, temporary labor, shifts, controls, losses, and corrective actions.

Watch: The Process Behind the Product

The process behind the product tells the workers' comp story.

See how production steps, machinery, material handling, payroll, maintenance, controls, losses, and corrective actions help a human reviewer understand the operation.

Review my manufacturing operationClick the video action during the final scene—or use this button at any time.
Why the account gets stuck

Manufacturing accounts get stuck when the product replaces the process story.

01

The file names the product, not the work

Map the inputs, production steps, material flow, equipment, outputs, and employee duties so the operation is visible from receiving through shipping.

02

Maintenance is hidden inside production

Identify who sets up, clears, repairs, and maintains machinery, along with guarding, lockout/tagout, training, and supervision.

03

Losses repeat without a response

Connect recurring injuries to the equipment, ergonomics, workflow, training, shift, or supervisory change made after each pattern appeared.

Priority review

Start with the operating story.

We want to review difficult manufacturing opportunities when the submission can separate jobs and locations, explain the process, and connect the current controls to the actual loss story.

  • Inputs, products, outputs, and each production step
  • Manual versus automated tasks and material movement through the plant
  • Machine operation, setup, guarding, lockout/tagout, and maintenance duties
  • Payroll by job and location plus shifts, temporary labor, heat, and chemical exposure
  • Loss patterns and the equipment, training, supervision, or workflow changes that followed
Read the distinction

The product is not the whole exposure. The process is.

Two plants can ship a similar product while exposing employees to very different work. Automation, material handling, machine setup, maintenance, repetitive motion, heat, chemicals, temporary labor, and shift structure can change the story. A process-level account gives the reviewer facts a broad manufacturing label cannot provide.

What helps us review the opportunity

Manufacturing submissions need a process-level view: inputs, outputs, machinery, automation, maintenance, ergonomics, shifts, temporary labor, and safety controls by location.

Tell the exposure story

  • Machine operation, guarding and lockout/tagout
  • Material handling and repetitive motion
  • Maintenance, heat, chemicals and shift patterns

Questions worth answering

  • Which tasks are manual versus automated?
  • Who performs maintenance and setup?
  • What changed after recurring injury types?

What to send if you have it

  1. Process narrative and products
  2. Payroll by job and location
  3. Equipment, guarding and training controls
  4. Loss runs and corrective-action evidence

Start with what you have

Upload the available application, loss runs, supplemental, and mod worksheet, or complete the short online form. Missing items do not stop the first conversation; we will tell you what is needed next. Your existing agent can remain involved.